Manufacturer's Invoice
Rick Stapleton
Description
Collection
Title:
Manufacturer's Invoice
Creator:
Rick Stapleton
Date:
5/15/2014
Text:
Dear List-serve,
I want to find out how we can better handle the Insurance Companies demand for our Manufacturer's invoices on generic Lcodes that do not have a set fee. I have had an Insurance company refuse to pay for an L5999 code (and L2999) for products that do not have a specific code/fee. The problem is that when they refuse to pay you until you submit the Manufacturer's invoice (we have generated our own internal invoices but they won't accept our internal invoice) they pay us the actual invoice or LESS! I have called a manufacturer to see if we can get invoices/packing slips with a manufacturer's suggested retail price and not what we pay, to try and stop this insanity, but they don't offer that service at this time.
The specific event is for a foot shell covering a dynamic foot.
What are your thoughts or actions with this type of event, I know I am not the only one out there dealing with this garbage.
Rick Stapleton, CPO
NOTE: The information in this email and any attachments may be confidential and/or medical privileged. Access to this email by anyone other than the intended addressee is unauthorized. If you are not the intended recipient (or the employee or agent responsible for delivering this information to the intended recipient), please notify the sender by reply email and immediately delete this email and any copies from your computer and/or electronic storage system. The sender does not authorize the use, distribution, disclosure or reproduction of this email (or any part of its contents) by anyone other than the intended recipient(s). No representation is made that this email and any attachments are free of viruses. Virus scanning is recommended and is the responsibility of the recipient.
I want to find out how we can better handle the Insurance Companies demand for our Manufacturer's invoices on generic Lcodes that do not have a set fee. I have had an Insurance company refuse to pay for an L5999 code (and L2999) for products that do not have a specific code/fee. The problem is that when they refuse to pay you until you submit the Manufacturer's invoice (we have generated our own internal invoices but they won't accept our internal invoice) they pay us the actual invoice or LESS! I have called a manufacturer to see if we can get invoices/packing slips with a manufacturer's suggested retail price and not what we pay, to try and stop this insanity, but they don't offer that service at this time.
The specific event is for a foot shell covering a dynamic foot.
What are your thoughts or actions with this type of event, I know I am not the only one out there dealing with this garbage.
Rick Stapleton, CPO
NOTE: The information in this email and any attachments may be confidential and/or medical privileged. Access to this email by anyone other than the intended addressee is unauthorized. If you are not the intended recipient (or the employee or agent responsible for delivering this information to the intended recipient), please notify the sender by reply email and immediately delete this email and any copies from your computer and/or electronic storage system. The sender does not authorize the use, distribution, disclosure or reproduction of this email (or any part of its contents) by anyone other than the intended recipient(s). No representation is made that this email and any attachments are free of viruses. Virus scanning is recommended and is the responsibility of the recipient.
Citation
Rick Stapleton, “Manufacturer's Invoice,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 1, 2024, https://library.drfop.org/items/show/236417.
