Denied lockig gel liners

Dale Anderson

Description

Title:

Denied lockig gel liners

Creator:

Dale Anderson

Date:

12/19/2012

Text:

Dear List:
We recently received a payment denial from Noridian, region D, for replacement Locking gel liners.
The patient first received liners in July, we replaced these worn liners in November. We sent patient to his physician to document need. Photographed worn liners to document their wear. Charted all pertainent information.
Noridian denied payment stating that liners were denied due to several reasons.
1st  that the information submitted does not support this level of service.
2nd This denial is based on LCD.
 
I have not seen any information in the LCD that specifically addresses locking gel liner replacement.
We phoned Noridian and customer service states that the denial was for over utilization based on unpublished information for quantity limits, a patient is only able to receive new liners with in a specific time frame. She would not tell us how we can access this unpublished information other then stating we would have to contact CMS directly. I have a good idea how that conversation will go.
Is anyone on the list aware of this and/or other unpublished information ?
How are others dealing with these denials ?
 
Dale Anderson CPO


                          

Citation

Dale Anderson, “Denied lockig gel liners,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 25, 2024, https://library.drfop.org/items/show/234357.