Problems with PDI Equipment Support
Lindborg, Karl
Description
Collection
Title:
Problems with PDI Equipment Support
Creator:
Lindborg, Karl
Date:
6/1/2006
Text:
Greetings Listserve members,
I am interested knowing if any other facility is having problems with
Prosthetic Design Inc (PDI) support/repair of their CAD/CAM equipment.
I would hope that my situation is an isolated incident with respect to
the diagnosis and repair of our in-house PDI Thermoformer. We have been
unsuccessful with prompt response through their customer support and
have been unable to operate our Thermoformer for nearly 8 weeks now.
As a point of interest, our facility has purchased a PDI service/support
agreement for our carver and thermoformer which was to provide us
assurance that problems would be resolved quickly.
Please reply with any similar problems and solutions. I will post
replies once compiled.
Karl Lindborg CPO
I am interested knowing if any other facility is having problems with
Prosthetic Design Inc (PDI) support/repair of their CAD/CAM equipment.
I would hope that my situation is an isolated incident with respect to
the diagnosis and repair of our in-house PDI Thermoformer. We have been
unsuccessful with prompt response through their customer support and
have been unable to operate our Thermoformer for nearly 8 weeks now.
As a point of interest, our facility has purchased a PDI service/support
agreement for our carver and thermoformer which was to provide us
assurance that problems would be resolved quickly.
Please reply with any similar problems and solutions. I will post
replies once compiled.
Karl Lindborg CPO
Citation
Lindborg, Karl, “Problems with PDI Equipment Support,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 24, 2024, https://library.drfop.org/items/show/226829.
