Icecasting part request
Bill Arrowood, C.P.
Description
Collection
Title:
Icecasting part request
Creator:
Bill Arrowood, C.P.
Date:
8/20/2003
Text:
Dear Colleagues,
Since Ossur seems to be getting quite beat up in this forum lately, I thought it was only fair to publicize their response to my recent request for a part for one of our casting bladders. Despite being told that the part was not field serviceable, within hours of posting my request on this bulletin board, I had our local Ossur rep in my office to inform me that the part was on the way from Iceland. It has arrived and this was done at no cost to us.
I appreciate the response from Germany that the quick release pump connection is actually a standard garden hose quick release available at the hardware store.
Since Ossur seems to be getting quite beat up in this forum lately, I thought it was only fair to publicize their response to my recent request for a part for one of our casting bladders. Despite being told that the part was not field serviceable, within hours of posting my request on this bulletin board, I had our local Ossur rep in my office to inform me that the part was on the way from Iceland. It has arrived and this was done at no cost to us.
I appreciate the response from Germany that the quick release pump connection is actually a standard garden hose quick release available at the hardware store.
Citation
Bill Arrowood, C.P., “Icecasting part request,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 6, 2024, https://library.drfop.org/items/show/221578.
