Re: Warranty disclosure: Responses
Randy McFarland
Description
Collection
Title:
Re: Warranty disclosure: Responses
Creator:
Randy McFarland
Date:
2/5/2003
Text:
Original Post:
I read somewhere that we are supposed to disclose any warranty coverages
on items we provide to Medicare clients. If this requirement is intended
for each component of a device, it could be quite cumbersome. Have any
of you come up with an efficient way to do this at your office?
Randy McFarland, CPO
Responses- separated by a blank line
You need to disclose the fact that you have a warranty or that the
device is under warranty (HIPAA regulation), but not necessary the exact
words of each individual component's warranty. On the back of our
Receipt of Items forms, we have our warranty. It states OUR warranty
of six months and also states that all manufacturer warranties will be
honored. This covers all the bases when they sign it.
Joan K. Cestaro, C.P.
When I was in private practice, we handed it out in our initial
paperwork to all new clients. It was also posted in every fitting room.
Katie
Whenever I deliver a new prosthesis, my technician puts together a
packet of information to provide the patient, including information on
use and care, as well as any warranty information pertaining to the
components of the prosthesis. We put it in an envelope, with a stick-on
checklist on the front telling what is contained inside, along with my
name and company info (address, ph.# etc.)
It seems to go over very well.
Regards, Barry
I read somewhere that we are supposed to disclose any warranty coverages
on items we provide to Medicare clients. If this requirement is intended
for each component of a device, it could be quite cumbersome. Have any
of you come up with an efficient way to do this at your office?
Randy McFarland, CPO
Responses- separated by a blank line
You need to disclose the fact that you have a warranty or that the
device is under warranty (HIPAA regulation), but not necessary the exact
words of each individual component's warranty. On the back of our
Receipt of Items forms, we have our warranty. It states OUR warranty
of six months and also states that all manufacturer warranties will be
honored. This covers all the bases when they sign it.
Joan K. Cestaro, C.P.
When I was in private practice, we handed it out in our initial
paperwork to all new clients. It was also posted in every fitting room.
Katie
Whenever I deliver a new prosthesis, my technician puts together a
packet of information to provide the patient, including information on
use and care, as well as any warranty information pertaining to the
components of the prosthesis. We put it in an envelope, with a stick-on
checklist on the front telling what is contained inside, along with my
name and company info (address, ph.# etc.)
It seems to go over very well.
Regards, Barry
Citation
Randy McFarland, “Re: Warranty disclosure: Responses,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 1, 2024, https://library.drfop.org/items/show/220735.
