Re: OANDP-L Digest - 6 Dec 2002 to 8 Dec 2002 (#2002-335)
Justin Foster
Description
Collection
Title:
Re: OANDP-L Digest - 6 Dec 2002 to 8 Dec 2002 (#2002-335)
Creator:
Justin Foster
Date:
12/15/2002
Text:
David-
I couldn't agree more with your take on the below issue, and intend (and
expect) in the future to be able to request loaner knees to be provided
for patient trial fittings and use, even if it has to be in office. It is
not fair to our patients to make a choice on a multi-thousand dollar knee
(or other component) without having at least the opportunity to try
beforehand. I will look toward manufacturers who will provide this service
in my future practice, and encourage others to do the same. We hold the
cards on behalf of our patients when it comes to making purchasing
decisions, and the manufacturers will necessarily draft policy based on our
collective need. Thank you for bringing this issue to everyone's attention.
Justin Foster
Prosthetic Resident
CIRS - Palo Alto
>From: <Email Address Redacted>
>To: <Email Address Redacted>
>Subject: Re: [OANDP-L] OANDP-L Digest - 6 Dec 2002 to 8 Dec 2002 Date:
>Sat, 14 Dec 2002 19:06:29 EST
...
> In the meantime, buyer beware. A note: we have just been informed of
>a
>recent policy change at Ossur. Ossur's customer service has led me to
>understand that Ossur will not allow you to return hydraulic knee units
>even
>if they have only been used in your office. That makes it tough for a
>patient to try different knees and make an informed choice unless your
>office
>owns its own knee units/frames for patients to try.
_________________________________________________________________
MSN 8 with e-mail virus protection service: 2 months FREE*
<URL Redacted>
I couldn't agree more with your take on the below issue, and intend (and
expect) in the future to be able to request loaner knees to be provided
for patient trial fittings and use, even if it has to be in office. It is
not fair to our patients to make a choice on a multi-thousand dollar knee
(or other component) without having at least the opportunity to try
beforehand. I will look toward manufacturers who will provide this service
in my future practice, and encourage others to do the same. We hold the
cards on behalf of our patients when it comes to making purchasing
decisions, and the manufacturers will necessarily draft policy based on our
collective need. Thank you for bringing this issue to everyone's attention.
Justin Foster
Prosthetic Resident
CIRS - Palo Alto
>From: <Email Address Redacted>
>To: <Email Address Redacted>
>Subject: Re: [OANDP-L] OANDP-L Digest - 6 Dec 2002 to 8 Dec 2002 Date:
>Sat, 14 Dec 2002 19:06:29 EST
...
> In the meantime, buyer beware. A note: we have just been informed of
>a
>recent policy change at Ossur. Ossur's customer service has led me to
>understand that Ossur will not allow you to return hydraulic knee units
>even
>if they have only been used in your office. That makes it tough for a
>patient to try different knees and make an informed choice unless your
>office
>owns its own knee units/frames for patients to try.
_________________________________________________________________
MSN 8 with e-mail virus protection service: 2 months FREE*
<URL Redacted>
Citation
Justin Foster, “Re: OANDP-L Digest - 6 Dec 2002 to 8 Dec 2002 (#2002-335),” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 25, 2024, https://library.drfop.org/items/show/220188.