Helen Hayes Hospital
Andrew A. Cinque CPO
Description
Collection
Title:
Helen Hayes Hospital
Creator:
Andrew A. Cinque CPO
Date:
11/5/2002
Text:
Follow up on my post regarding unprofessional practice.
I received a call from Dave at Helen Hayes, and since I believe in
maintaining confidentiality, I still won't post the details of what
started this whole thing except to say the following:
We need to always put ourselves in the other guy's shoes. It's a two
way street. I felt, and expressed to Dave, that I should have received
a call about a patient of mine who was admitted to Helen Hayes before
services were rendered to that patient. I, in turn, could have
shown more restraint before I made a post that only stirred up more
anger. Frankly, I guess I felt that H.H. had it coming to
them.........not good judgment on my part. I forgot that Golden Rule
that the Nuns taught me, and I acted with the lessons that the street
taught me.
Result:
Dave and I came to a reasonable understanding; each agreeing to
communicate with each other in the future if such a situation arises
again. We both agree that to provide quality work for a patient, should
always be the main focus. I have to say that Dave came across as a calm
guy, moreso than me. For those who know me, I could be just a bit to
passionate about things once in a while, and I am far from being
politically correct.
Lastly, and I'll keep this part brief, I believe competition is good.
It brings out the best in people, companies, or whomever is involved.
The shame is when the recipients of the service don't realize whether
the service they have received is good or not. And more unfortunately,
but realistically, many Docs don't know what's good either. That's why
it is so important to maintain standards, and proper schooling, and
proper check-out environments for the whole rehab team on behalf of the
patient. I encourage everyone out there not to cut corners, treat the
patient as you would your own family, and all else should fall into
place. Worry less about someone taking away your business, and more
about doing the job right.
Have a good day, I'm done.
Andrew
I received a call from Dave at Helen Hayes, and since I believe in
maintaining confidentiality, I still won't post the details of what
started this whole thing except to say the following:
We need to always put ourselves in the other guy's shoes. It's a two
way street. I felt, and expressed to Dave, that I should have received
a call about a patient of mine who was admitted to Helen Hayes before
services were rendered to that patient. I, in turn, could have
shown more restraint before I made a post that only stirred up more
anger. Frankly, I guess I felt that H.H. had it coming to
them.........not good judgment on my part. I forgot that Golden Rule
that the Nuns taught me, and I acted with the lessons that the street
taught me.
Result:
Dave and I came to a reasonable understanding; each agreeing to
communicate with each other in the future if such a situation arises
again. We both agree that to provide quality work for a patient, should
always be the main focus. I have to say that Dave came across as a calm
guy, moreso than me. For those who know me, I could be just a bit to
passionate about things once in a while, and I am far from being
politically correct.
Lastly, and I'll keep this part brief, I believe competition is good.
It brings out the best in people, companies, or whomever is involved.
The shame is when the recipients of the service don't realize whether
the service they have received is good or not. And more unfortunately,
but realistically, many Docs don't know what's good either. That's why
it is so important to maintain standards, and proper schooling, and
proper check-out environments for the whole rehab team on behalf of the
patient. I encourage everyone out there not to cut corners, treat the
patient as you would your own family, and all else should fall into
place. Worry less about someone taking away your business, and more
about doing the job right.
Have a good day, I'm done.
Andrew
Citation
Andrew A. Cinque CPO, “Helen Hayes Hospital,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 5, 2024, https://library.drfop.org/items/show/219993.
