[Untitled]

Frank DeLucia

5/10/1999

I sincerely think Ms. Kim Consumer should consider a visit to one of her
preferred health care providers to have that huge chip on her
shoulder--do I dare say amputated?? Making a blanket statement which
condemns everyone involved in prosthetics and orthotics is a bit
irrational, wouldn't you say?? Not unlike Kim's condemnation of those
who criticized her website without having exposed themselves to it....

As far as the statement regarding the practitioners' supposed self
interest in getting more money for ourselves at your expense--pardon
me while I let out a resounding heap of laughter. You obviously are
another totally misinformed consumer who really hasn't got a clue
about the struggle that occurs on a daily basis in O & P labs to try to
obtain even moderate, never mind extravagant or even reasonable,
compensation for the work we do. I take offense to your remarks and am
sorry for the obvious hostility you are carrying around. It may be that
your attitude is making it extremely difficult for someone to work with
you to provide you with the quality and care you not only desire but
deserve as a paying consumer.