OPIE users
Rick Stapleton
Description
Collection
Title:
OPIE users
Creator:
Rick Stapleton
Date:
8/29/2017
Text:
Greetings to the List-serve,
I have a question that I have posted on the OPIE-L list-serve but have only received two responses. Here is my question for those that use OPIE but may not be on the OPIE list-serve; I am trying to find the best way to track loaners and warranty component shipments. If we have a patient come in that is having problems with a knee unit (or any component that the manufacture offers loaner units) and needs a loaner knee or foot while their unit is being repaired under warranty (or not), how do you track the loaner knee/foot and the one being repaired? Currently I open up a C-fab tracking to order a loaner unit and put details in the C-fab tracking note section. I also create a C-fab tracking for the unit going out so I can track via PO#s the loaner and the warranty repair. This doesn't seem very efficient, how is everyone else doing this? Keeping track of new serial #s (some manufacturers don't send back the patient's unit they send a re-manufactured one that has a different serial #) can be a challenge unless you record the component in the transfemoral or transtibial component form.
Looking for the best way to handle these common situations.
Thanks in advance,
Rick Stapleton, CPO
NOTE: The information in this email and any attachments may be confidential and/or medical privileged. Access to this email by anyone other than the intended addressee is unauthorized. If you are not the intended recipient (or the employee or agent responsible for delivering this information to the intended recipient), please notify the sender by reply email and immediately delete this email and any copies from your computer and/or electronic storage system. The sender does not authorize the use, distribution, disclosure or reproduction of this email (or any part of its contents) by anyone other than the intended recipient(s). No representation is made that this email and any attachments are free of viruses. Virus scanning is recommended and is the responsibility of the recipient.
I have a question that I have posted on the OPIE-L list-serve but have only received two responses. Here is my question for those that use OPIE but may not be on the OPIE list-serve; I am trying to find the best way to track loaners and warranty component shipments. If we have a patient come in that is having problems with a knee unit (or any component that the manufacture offers loaner units) and needs a loaner knee or foot while their unit is being repaired under warranty (or not), how do you track the loaner knee/foot and the one being repaired? Currently I open up a C-fab tracking to order a loaner unit and put details in the C-fab tracking note section. I also create a C-fab tracking for the unit going out so I can track via PO#s the loaner and the warranty repair. This doesn't seem very efficient, how is everyone else doing this? Keeping track of new serial #s (some manufacturers don't send back the patient's unit they send a re-manufactured one that has a different serial #) can be a challenge unless you record the component in the transfemoral or transtibial component form.
Looking for the best way to handle these common situations.
Thanks in advance,
Rick Stapleton, CPO
NOTE: The information in this email and any attachments may be confidential and/or medical privileged. Access to this email by anyone other than the intended addressee is unauthorized. If you are not the intended recipient (or the employee or agent responsible for delivering this information to the intended recipient), please notify the sender by reply email and immediately delete this email and any copies from your computer and/or electronic storage system. The sender does not authorize the use, distribution, disclosure or reproduction of this email (or any part of its contents) by anyone other than the intended recipient(s). No representation is made that this email and any attachments are free of viruses. Virus scanning is recommended and is the responsibility of the recipient.
Citation
Rick Stapleton, “OPIE users,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 27, 2024, https://library.drfop.org/items/show/254932.
