MassHealth CROW boot respones

Troy Fink, CPO

Description

Title:

MassHealth CROW boot respones

Creator:

Troy Fink, CPO

Date:

9/12/2013

Text:

Thanks to all who responded to my dilemma of being denied for one of a pair of CROW boots as the stated allowed quantity is one.

Many suggested that we bill on two separate lines with a quantity of one LT, and quantity of one RT. Turns out my biller did try this and we were still denied for one.

The nature of the problem seems to be an error on the part to MassHealth, identified by Paula Rogerson-Doherty at Rogerson Orthopedic. She has contacted them, alerted them of the problem, and they conceded the allowable quantity should be two. Masshealth said they will fix this problem (but it could take several weeks.) Thanks Paula!

We will monitor their website for the change and resubmit.

Thanks again.


Troy Fink, CPO
 
New England Orthotic & Prosthetic Systems
543 South Main St., Suite 2A
P.O. Box 15
Lanesboro, MA 01237
 
Phone 413-236-8110
Fax 413-236-8113
Cell 413-358-1401
 
<Email Address Redacted>
 
www.neops.com
 
 

                          

Citation

Troy Fink, CPO, “MassHealth CROW boot respones,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 2, 2024, https://library.drfop.org/items/show/235597.