OPINION - After Sales Service
Seth Larkin
Description
Collection
Title:
OPINION - After Sales Service
Creator:
Seth Larkin
Date:
10/13/2009
Text:
Hello All,
I am seeking information and experiences with prosthetic after sales services and repairs. As the costs of all these new hi-tech components increase, so is their cost of service. So it seems to me. While I try not to let the initial cost of the components settle into my decisions on selection, the service costs do. I am willing to pay some more up front, if the service is better. It appears that the trends are now leaning towards scheduled maintenance intervals instead of a send it in when something breaks approach even if it still works fine.. The success for re-imbursement has not been the greatest. Some companies offer loaners, but the condition of the units vary greatly. In the end, I am looking for your experiences with getting your components serviced and where you have had the best service from. If there has been something posted like this before, please forgive me as I am new to this. I would appreciate any hints on where to
find the artilces.
Thanks to all for your time.
Seth Larkin - CP Student
I am seeking information and experiences with prosthetic after sales services and repairs. As the costs of all these new hi-tech components increase, so is their cost of service. So it seems to me. While I try not to let the initial cost of the components settle into my decisions on selection, the service costs do. I am willing to pay some more up front, if the service is better. It appears that the trends are now leaning towards scheduled maintenance intervals instead of a send it in when something breaks approach even if it still works fine.. The success for re-imbursement has not been the greatest. Some companies offer loaners, but the condition of the units vary greatly. In the end, I am looking for your experiences with getting your components serviced and where you have had the best service from. If there has been something posted like this before, please forgive me as I am new to this. I would appreciate any hints on where to
find the artilces.
Thanks to all for your time.
Seth Larkin - CP Student
Citation
Seth Larkin, “OPINION - After Sales Service,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 5, 2024, https://library.drfop.org/items/show/230842.
