O&P Software responses

O&P Software responses

Tonya Horton

10/28/2008

I had several request to post my responses. I think all of the responses have stopped coming in now. We have made our decision on what software to go with and I want to thank everyone who gave us their opinions. We looked at every software that everyone mentioned and decided on the one that we feel will work best for our facility. Below are the responses minus the sender's name:

Thanks again everyone!

Tonya Horton
Horton's Orthotic Lab
Horton Technology



Tonya:
>
> Regarding your post on the List-serve:
> I have used Futura for 7 years and have now had OPIE for 4+ years. There
> is a HUGE difference between those programs.
>First you must recognize that Futura and Brightree are billing software,
> while OPIE is a complete orthotic and prosthetic practice management
> software that includes a billing module. Everyone in your practice will
> benefit from OPIE. OPIE addresses inventory, ordering, patient scheduling,
> patient documentation, all patient forms and data and billing. It will
> absolutely change the way you and everyone in the practice works in a very
> positive way.
> Your practitioners and technicians will not benefit from Futura or
> Brightree. I first purchased Futura and tried to make it work like OPIE as
> a paperless and connected system. It cost me well over 50K and it never
> quite met my expectations. And the Futura program is a MS DOS based system.
> Because of that it simply cannot do the things we immediately started
> doing with OPIE. Comparing the two is like comparing apples to oranges; they
> simply are not in the same league. Futura's technical staff were not
> terribly responsive either and I suspect it was because of frustration
> that their program could not deliver what I had hoped. OPIE is far superior in
> all aspects, and is extremely progressive. We would wait forever for
> Futura to make changes or upgrades, while OPIE is in a constant state of
> evolution.
> The company and people that develop OPIE is passionate about the software
> and it makes a huge difference for all the people who use the software.
> When you go to a meeting and see them, you will already know who they are
> because they take an interest in your business and they understand our business
> from many perspectives: the practitioner, the administrator, the technician,
> the billing person and even the owner. OPIE reports help you manage your
> business and work with your practitioners in very positive ways. When a
> practitioner sees OPIE it just makes sense. The billing aspect of OPIE is
> solid. They had a few bumps when they first introduced it getting it to be
> as good as the clinical aspect, but it's pretty darn good now and keeps
> getting better as well. The reporting tool is nothing less than amazing,
> great info in a format that is importable to Excel etc.
>We have multiple offices, all linked to OPIE. The master scheduler for all
> the offices in OPIE literally allowed us to have one person do the job two
> had shared before. Everything is connected. When a phone call comes in
> about status of any sort, any person on our staff can look into the appropriate
> area in OPIE and answer the question on the spot! No phone calls, frantic
> trips to the back or delays - it should be called efficiency instead of
> OPIE. Ordering is so much simpler now and we know exactly how much we
> spend on parts for every patient we see.
>I have also used OPIE in a two other practices I consult with and it has
> dramatically changed the way those practices do business. To this day I
> think the best contribution I have made to their business was introducing
> them to OPIE. They certainly thought I was a genius for it. All I can say
> is give OPIE a serious look before you invest in any other software.
> A Happy OPIE user.

 

we use furtura ,and have for two years. no problems. cost effective, and great support.

 

Hello Ms. Horton,
>
> I am ____ and I am a student at St.Petersburg College in the
> Orthotic and Prosthetic program. I also work at ____. At ____ we use Medflex and I thought
> it is an okay program, I didn't really know anything different. This past
> Wednesday Paul Prusalowski the creator of OPIE came to our school and
> taught us how to use the OPIE software. It was amazing. It really showed
> me how unorganized medflex was. What is really amazing about OPIE is that
> is was made with the O&P practitioner in mind. It is also very user
> friendly, I was able to navigate through the programs very easily. It
> connects the practitioner, the billing staff, the technicians all together
> to make communication easier. Paul said that the software is easily
> integrated with the existing software that you are using. He estimated
> the cost to be between $10,000 and $13,000 dollars and would do payment
> plans to make it a bit easier.
> I could go on and on about the odds and ends of the program, but I'm sure
> you would rather here from someone who uses it day in and day out. The
> more I get to use it this semester, the more I will know.
>I hope that I was a little helpful. Good Luck! I would like to know what you find out because I would like to make a recommendation to my employer to switch software.



Have you looked at Medflex? www.medflex.com. We were in the same
> position as you and quickly threw out Brightree (all flash, no
> substance on patient billing ). Medflex has taken us completely
> paperless. We scan everything including video into out patient files,
> and several of us work from home, where we can access all the
> patient files. It is great!
> Futura I would steer away from. Opie is good.



Love opie. Clinician based, good customer service. Hope that helps.



Choose Futura! Stabile software, very reliable and the greatest support team one could wish for.
And no, I am not on their payroll...
It is just that good. You don't ever have to worry about anything, there is a glitch, you call: they fix it!



Tonya,
>
> Call (317) 293-9993 and ask for Chris Harrison. She is a current trainer
> for Brightree and could give you a good idea of what the program is all
> about. There are, of course, advantages and disadvantages to each of these
> programs, so you'll have to decide which is most important for you.



Tonya,

OPIE, especially from the clinical HIPPA side. Inventory tracking and
getting an individual cost of a custom item is great! They work well
with you in support and training.

 

I've used OPIE for three years but not the billing Module. For clinical, technical and purchasing it is very good. Would never switch.

 

 

I do not use any of these myself, however am familiar with Futura. I do not like that program and many have questioned the reliability of some of the reports. Support is not good. I have seen demos on both Opie and Brighttree and know people using both. If you have off site employees Brightree is good as it is web based. Opie interacts with many suppliers and has good features. These are the two I would look at to see which best matches your practice needs.