Re: Sue Smithson Regarding: National P&O Nonsense

JONAS CHLADEK

Description

Title:

Re: Sue Smithson Regarding: National P&O Nonsense

Creator:

JONAS CHLADEK

Date:

9/8/2006

Text:

Dearest Sue,

I would imagine that you will receive a truckload of hatemail for posting your question on an O&P list-serve environment. It is much like cracking a doughnut joke at a Police Officer convention, while you are high on crack.

The fact of the matter remains that THE BIG COMPANY, is a bunch of jokers. And exactly... why would you ever care? There is no reason that you would ever make a decision in your insurance company that would effect your bottom line, that is exactly what insurance robots do!

However, I will pose to you a simple scenario:

GREAT BIG NATIONAL car repair companies are everywhere, some have HUGE contracts with other NATIONWIDE companies and they cut eachother deals till their C.E.O.'s can dance around in Dollar Bill suits and play pin the tail on the rich guy.

That's great! That's what you want, then go on and get it Sue.

The interesting thing is this:

Would you make the same decision for one of your insured, as for someone you really cared about?

Would you Sue? Let's Imagine that your Dear Aunt Suzie(Whom you were named after), is retired and some BIG-OLD NATIONAL CHAIN came in and bought her favorite service repair shop. This NATIONAL CHAIN fired(translation: they quit) all the good caring mechanics and hired a bunch of high school drop-out morons and flew them in from Arkansas(no offense to Arkansas), to work there. After they over charge your Aunt Suzie, for her auto repair and try to squeeze every penny out of her that they can, they don't do the job correctly, and her breaks fail and she smashes into a train!

You get a startling call late Sunday night and you are totally shocked to learn that Aunt Suzie has had this terrible accident and her leg was amputated in the middle of the night. Now your Aunt's GREAT BIG GIANT NATIONWIDE Hospital/Management Crooks, refer her to the only company that the insurance policy, which you sold her as her dear neice(really cheap), will allow her to see. Everything is going as the GREAT BIG GIANT CHAIN has planned. But your Aunt Suzie, who still has morals, scruples and an opinion of character, absolutely despises her BIG COMPANY PRACTITIONER, and she hasn't yet had a single prosthesis that has fit, (though they have built 3 in the past year and billed for all of them)! And she has exceeded her prosthetic benefits and even as hard as you try... she is stuck with BIG COMPANY, so she is checked into a BIG NATIONWIDE EXTENDED CARE FACILITY and her and Uncle Larry's life-savings is drained in two months coz she can no longer keep her part time-job at WALTER-WORLD to make ends meet.

She loses the family house, and all those memories are flushed down the toilet when a BIG OLD NATIONWIDE APPLIANCE COMPANY flattens it with Giant Machines, then goes outta business, because they were purchased by a GIGANTIC INTERNATIONAL POWEHOUSE APPLIANCE MAKER.

Do you sit around and say, well she got what she deserved., She was well taken care of by her insurance plan, and BIG COMPANY!

Then after 3 years of wheelchair life in BIG CARE CENTER, a practitioner from Carl's Brace and Limb is walking through and sees Aunt Suzie sitting in the hallway asking for someone to push her to the cafeteria for lunch.

They get to chatting, and he takes a genuine interest in your Aunt. And now that she is on state-funded care, she actually has options!

The next time you come to visit her... she comes out and greets you at the door at eye-level, and your jaw drops to the floor, you quickly grab her and drag her to the nearest soft surface and lay her down. The whole time she's yelling, I'm O.K., I'm O.K., I can walk now!. Thanks to the one company of eight that your little decision didn't put out of business 12yrs. ago.

So I'm not sure if you will ever open your eyes and see that your insured customers, are more than digits... THEY ARE PEOPLE!!!! With: tears, feelings, hearts, history, families, likes, dislikes, and something more to give to the world than to be forced to sit in a wheelchair because they didn't have a choice! If you can prevent just one person from facing this scenario, you might just be a good person again someday???!!! There is still hope!!!

But you will probably will just be insulted, make your crappy decision and live with it, and who cares right?

                          

Citation

JONAS CHLADEK, “Re: Sue Smithson Regarding: National P&O Nonsense,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 2, 2024, https://library.drfop.org/items/show/227340.