Workflow survey
zach harvey
Description
Collection
Title:
Workflow survey
Creator:
zach harvey
Date:
2/23/2005
Text:
Has anyone come up with an ingenious solution to the
problem with walk-in referrals needing prior
authorization through insurance but needing the
ready-made orthosis the same day (for fractures for
example)? It seems we either can:
A) fit the patient, put the name on the brace, stick
it on the shelf and call them when ready, hoping we
will not compromise patient care;
B) deliver the device risking approval will not be
granted and we will not be paid; or
C) make them wait in while the OA tries to obtain
auth, disrupting workflow and holding up the patient's
time.
Please respond A,B,C, or other with regard to your
protocol and any additional comments. I will post a
summary of replies.
Thanks, Zach Harvey, CPO
__________________________________
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<URL Redacted>
problem with walk-in referrals needing prior
authorization through insurance but needing the
ready-made orthosis the same day (for fractures for
example)? It seems we either can:
A) fit the patient, put the name on the brace, stick
it on the shelf and call them when ready, hoping we
will not compromise patient care;
B) deliver the device risking approval will not be
granted and we will not be paid; or
C) make them wait in while the OA tries to obtain
auth, disrupting workflow and holding up the patient's
time.
Please respond A,B,C, or other with regard to your
protocol and any additional comments. I will post a
summary of replies.
Thanks, Zach Harvey, CPO
__________________________________
Do you Yahoo!?
Yahoo! Mail - Helps protect you from nasty viruses.
<URL Redacted>
Citation
zach harvey, “Workflow survey,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 1, 2024, https://library.drfop.org/items/show/224439.
