O&P billing Software: Question for current users.

O&P billing Software: Question for current users.

Mark T. Maguire, CPO

7/21/2003

In my experience it is difficult to keep track of where a patients is in our chronological process of providing a customized O&P care, for instance, have their benefits been verified or has their care been preauthed. Do any of the software programs have a feature that will keep track (primarily through reports) of where patients are at in our process; from verifying benefits all the way to whether they've been billed, and everywhere in between. It's easy, especially when an office gets busy, to forget to FU on obtaining preauth's, obtaining scripts, and even billing for our items. Thank you.

Mark