Re: ossur question

Michael P Madden

Description

Title:

Re: ossur question

Creator:

Michael P Madden

Date:

6/4/2003

Text:

Jim,

I received the same letter. I also found that I am not on the list, nor
was I ever given the opportunity to be...fortunately for me neither are
any of my local competitors. There was one of the big box/chain store
facilities who have a satellite in our area with numerous listings, but
the local address wasn't on the list. I guess my Ossur purchases did
not meet the big $ numbers that would allow me that privilege...and you
can be assured that $ amount just went basement ward.

More importantly...it appears to me that Ossur is directly contacting
patients. Where do they get their contact names?... from the warranty and
patient information we send in?...May I suggest that Ossur may have just
opened themselves up to the first HIPAA lawsuit for violation of patient
confidentiality. By sending this info out as a direct marketing specific
products, to a specific patient population (amputee's), from information
we provided in good faith in the course of treatment?...oopps...they
appear to have violated the very intent of this whole HIPAA nightmare...

On Mon, 2 Jun 2003 20:25:06 EDT Jim Reynolds < <Email Address Redacted> >
writes:
Today I received a letter from Ossur addressed to Physical Medicine and
Rehabilitation Professional. It appears to have been sent to the wrong
place as I am a prosthetist, not a rehab professional. However, the
cover letter states that Ossur will be sending this booklet that lists
all Ossur Affiliated Facilities to all Physical Medicine and
Rehabilitation Physicians and Vascular physicians, as well as case
managers. So does this mean that Ossur is now my new competition as my
name and/or company is not listed in their book? We purchase and use
Ossur products and we also have a well-trained staff, our prosthetists
conduct a thorough analysis of our patients needs and, oh let me not
forget, our delivery time is 1 week. I thought only the soft good
vendors are competing for our patients but now it looks like the first
prosthetic manufacturer has jumped into the ring. Needless to say, I was
extremely disappointed by this.

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Citation

Michael P Madden, “Re: ossur question,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 6, 2024, https://library.drfop.org/items/show/221317.