OANDP-L] O&P Billing service
Jody Huwylermjcj Orthotist
Description
Collection
Title:
OANDP-L] O&P Billing service
Creator:
Jody Huwylermjcj Orthotist
Text:
As for my personal experience I prefer in-house billing. Currently the
office I work for uses a billing service and I have been less than impressed.
You on the other hand may have a better experience. I have found it more
difficult to keep track of billing and collection activity without constant
updates from the service, and makes it nearly impossible to answer questions
from patients regarding their accounts on the spot. There are wonderful
billing software options that co-exist with basic patient information and one
touch billing/printing that anyone can operate with basic computer knowledge.
The collections for the most part is done by the service...sometimes it is
easier to collect on bad accounts with an outside source so you (whom has
formed a personal bond with your patient) doesn't have to be the bad guy when
it comes to getting your money. Soft collections kind of get bounced back
and forth between us and our service since all correspondence is directed to
us then forwarded to the service. Not all services however will do hard
collections. Just check!
Nearly every office I have worked in does their own...but my boss is trying
to lighten my work load which is appreciated, but frustrating at the same
time. Research your prospective service carefully and find out how much
experience they have with L coding and A coding. Most services deal mostly
with physician services...and may not be properly educated in the ins and
outs of O&P coding. Try to get references from similar types of providers
and find out how their experiences have been. There are pro's and con's with
everything. I hope this is some help to you.
Jody Huwyler BOCO- Wichita, KS
office I work for uses a billing service and I have been less than impressed.
You on the other hand may have a better experience. I have found it more
difficult to keep track of billing and collection activity without constant
updates from the service, and makes it nearly impossible to answer questions
from patients regarding their accounts on the spot. There are wonderful
billing software options that co-exist with basic patient information and one
touch billing/printing that anyone can operate with basic computer knowledge.
The collections for the most part is done by the service...sometimes it is
easier to collect on bad accounts with an outside source so you (whom has
formed a personal bond with your patient) doesn't have to be the bad guy when
it comes to getting your money. Soft collections kind of get bounced back
and forth between us and our service since all correspondence is directed to
us then forwarded to the service. Not all services however will do hard
collections. Just check!
Nearly every office I have worked in does their own...but my boss is trying
to lighten my work load which is appreciated, but frustrating at the same
time. Research your prospective service carefully and find out how much
experience they have with L coding and A coding. Most services deal mostly
with physician services...and may not be properly educated in the ins and
outs of O&P coding. Try to get references from similar types of providers
and find out how their experiences have been. There are pro's and con's with
everything. I hope this is some help to you.
Jody Huwyler BOCO- Wichita, KS
Citation
Jody Huwylermjcj Orthotist, “OANDP-L] O&P Billing service,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 2, 2024, https://library.drfop.org/items/show/220441.
