Re: Mauch hydraulic knee units
Description
Collection
Title:
Re: Mauch hydraulic knee units
Text:
Has anyone else had the frustrating experience of discovering a dramatic
change in the reliability of Mauch SNS units since Ossur purchased Mauch and
moved the location of its manufacturing? Previous to Ossur's purchase, we
were very satisfied with the Mauch unit and, for decades, found it to be the
most dependable hydraulic unit on the market, that the customer service was
excellent and that Mauch serviced knees that were more than 20 years old. In
our experience, all of that has changed. New SNS units fail within one
month, loaner units are unreliable costing us many unbillable hours and
amputees much frustration. Needless to say, we are switching to the CATECH
hydraulic unit which is a knockoff of the Mauch and more reliable since, as
we understand it, the key employees who used to work for Mauch are primarily
now employed by CATECH.
David Varnau, CPO, LPO
change in the reliability of Mauch SNS units since Ossur purchased Mauch and
moved the location of its manufacturing? Previous to Ossur's purchase, we
were very satisfied with the Mauch unit and, for decades, found it to be the
most dependable hydraulic unit on the market, that the customer service was
excellent and that Mauch serviced knees that were more than 20 years old. In
our experience, all of that has changed. New SNS units fail within one
month, loaner units are unreliable costing us many unbillable hours and
amputees much frustration. Needless to say, we are switching to the CATECH
hydraulic unit which is a knockoff of the Mauch and more reliable since, as
we understand it, the key employees who used to work for Mauch are primarily
now employed by CATECH.
David Varnau, CPO, LPO
Citation
“Re: Mauch hydraulic knee units,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 5, 2024, https://library.drfop.org/items/show/220184.
