Re: Medical Connections Survey

Description

Title:

Re: Medical Connections Survey

Text:

RE: [OANDP-L] Medical Connections Survey

Listserve Members: For your review, below are responses I have received
regarding my post on this subject, in response to Sam Hammontree's original
post.
John N. Billock, CPO, LPO, FAAOP

=========================================================
1st Response:
Thanks for responding to the fax on this Listserver. I too received the
fax and took the time to call to identify the questioner. Was informed that
could not be revealed. File 13'd the survey. If they trully wanted to
improve customer service, you would think they would welcome direct input.
Where is Knit Rite on the survey? Agnes Curran, CP Des Moines Hanger

2nd Response:
I received a similar fax as posted by Billock and Hamontree. I also
called sender and was told I don't have any information as to who
sponsored the survey. I therefore deposited the survey in the
roundfile. It was later collected by Waste Management. This raises a
question Billock, Hamontree, and I are board certified. Are these
surveys being received by only by certified individuals? If this is the
case where did they get our fax numbers?
Ray D. Smith, CPO,LPO

Billock Response:
Sorry for the return post to the Listserver!!
I received the same fax transmittal and I agree wholeheartedly with Sam's
post!! I there are others that agree, as well.
If it is a legitimate survey, the surveyor should be willing to be upfront
about who they are and who they represent!!
Thanks for the post expressing your opinion, Sam!!
John N. Billock, CPO, LPO, FAAOP

Hamontree Original Post:
I received, as I am sure many of you have, a faxed 3 page survey from
Medical Connections, stating that they are conducting this survey for a
client, a prosthetic manufacturer. Upon on calling their phone number to
inquire just who their client is, I got what I expected, a run-around. The
only thing they would say that it was for market research -- like that is
some kind of magic word which should cause me to jump for joy with the
opportunity to participate. Never did find out who the prosthetic
manufacturer client is.
They even offered a big ole $5 donation to a charitable organization of my
choice for participating.
I don't know about anyone else, but I am just not inclined to respond to a
survey in which the surveyor is not willing to identify the client. It makes
me wonder about the validity of the prosthetic manufacturer client.
And, oh yes -- they did request that the participant identify itself.

                          

Citation

“Re: Medical Connections Survey,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 7, 2024, https://library.drfop.org/items/show/218099.