customers
John A Zeffer
Description
Collection
Title:
customers
Creator:
John A Zeffer
Date:
10/13/2000
Text:
Once again Kimberly, the creator of “Crip World” stirs up this tired issue
for her secondary gain and apparent lack of self-esteem. She says
“Hello
FYI
Amputees are never patients of prosthetists.
We are your customers
Have a great day.
Being a customer implies responsibility of a consumer. If a customer-amputee
comes into my store to buy a product (prosthesis), let them be an informed
customer that knows what they want. Also let them take responsibility for
payment of the device. Let them make the best choice as to what they need,
can afford, what their insurance will cover and let them be responsible for
whatever disallowed items their coverage will not pay for. Let them make
good choices on the products they choose and let them live with the wrongful
choices they make. Let them fill out their own claim forms, and basically,
take responsibility for being a consumer. When you, the amputee, are able to
take responsibility for what it is you need, desire, and can afford, then
indeed, you will be a customer.
And yes, I appreciate your business. Have a great day.
But if you want me to care for you because of your medical problems, i.e.,
you lost your limb because of your diabetic condition, or reckless
motorcycle driving, and you present me with your insurance benefit package
that outlines your coverage as a patient, and you expect me to deal with
your medical coverage because you are a patient, why don’t you be a patient?
Otherwise, pay for the services you are buying, and take the issue of status
up with your insurance company. I would prefer to have customers who are
self-responsible any time, rather than patients who don’t know what their
policy covers.
By the way, are you the patient of a nurse? Or when you checked into the
hospital, were you the patient in the hospital? Or is it only the doctor,
who is allowed to address you as a patient? Why the distinction? That was
the SOB who could not save your leg! Why do you want to devalue the status
of the rehabilitation person who is going to try their professional best to
help you reconstruct your life? And I mean it: have a great day. Good
customers usually get better service. Visa and MasterCard accepted.
J. Zeffer
-----Original Message-----
From: Orthotics and Prosthetics List [mailto:<Email Address Redacted>]On Behalf
Of Joe Carideo
Sent: Friday, October 13, 2000 8:37 PM
To: <Email Address Redacted>
Subject: Paralympic Coverage and Symantics!
Not sure this went through the first time so here it is again.
Even when trying to inform folks and do something nice, people have an
overwhelming tendancy to find things wrong! Thank you so much for the lesson
in symantics.
From this day forward, shall I treat all who walk through my doors as
customers purchasing an item? Shall I demand payment in full for services
rendered prior to them leaving my office or impose a mechanic's lien? Should
I expect them to come in with prescription in hand or can I sell them
whatever they want? If I did, I imagine I would be hearing from the law firm
of Dewey, Screwem, and Howe real fast!
This is not a soda shoppe or a hardware store, this is an office where
people come in for help and expect services to be performed in a caring
professional manner. I absolutely consider all who come in my office as
people first, NOT CUSTOMERS! As a healthcare provider, I administer the care
and concern my PATIENTS deserve and expect. I have done so for over 33 years
and I imagine will continue for hopefully a long time.
I'm spelling things wrong - so it's time to stop writing!
Nufsed,
Joseph F. Carideo, CP, LP, FAAOP
-----Original Message-----
From: Kimberley Barreda
To: Joe Carideo
Sent: 10/9/00 6:04 PM
Subject: Re: Paralympic Coverage
Hello
FYI
Amputees are never patients of prosthetists.
We are your customers
Have a great day.
********************
To unsubscribe, send a message to: <Email Address Redacted> with
the words UNSUB OANDP-L in the body of the
message.
If you have a problem unsubscribing,or have other
questions, send e-mail to the moderator
Paul E. Prusakowski,CPO at <Email Address Redacted>
OANDP-L is a forum for the discussion of topics
related to Orthotics and Prosthetics.
Public commercial postings are forbidden. Responses to inquiries
should not be sent to the entire oandp-l list.
********************
To unsubscribe, send a message to: <Email Address Redacted> with
the words UNSUB OANDP-L in the body of the
message.
If you have a problem unsubscribing,or have other
questions, send e-mail to the moderator
Paul E. Prusakowski,CPO at <Email Address Redacted>
OANDP-L is a forum for the discussion of topics
related to Orthotics and Prosthetics.
Public commercial postings are forbidden. Responses to inquiries
should not be sent to the entire oandp-l list.
for her secondary gain and apparent lack of self-esteem. She says
“Hello
FYI
Amputees are never patients of prosthetists.
We are your customers
Have a great day.
Being a customer implies responsibility of a consumer. If a customer-amputee
comes into my store to buy a product (prosthesis), let them be an informed
customer that knows what they want. Also let them take responsibility for
payment of the device. Let them make the best choice as to what they need,
can afford, what their insurance will cover and let them be responsible for
whatever disallowed items their coverage will not pay for. Let them make
good choices on the products they choose and let them live with the wrongful
choices they make. Let them fill out their own claim forms, and basically,
take responsibility for being a consumer. When you, the amputee, are able to
take responsibility for what it is you need, desire, and can afford, then
indeed, you will be a customer.
And yes, I appreciate your business. Have a great day.
But if you want me to care for you because of your medical problems, i.e.,
you lost your limb because of your diabetic condition, or reckless
motorcycle driving, and you present me with your insurance benefit package
that outlines your coverage as a patient, and you expect me to deal with
your medical coverage because you are a patient, why don’t you be a patient?
Otherwise, pay for the services you are buying, and take the issue of status
up with your insurance company. I would prefer to have customers who are
self-responsible any time, rather than patients who don’t know what their
policy covers.
By the way, are you the patient of a nurse? Or when you checked into the
hospital, were you the patient in the hospital? Or is it only the doctor,
who is allowed to address you as a patient? Why the distinction? That was
the SOB who could not save your leg! Why do you want to devalue the status
of the rehabilitation person who is going to try their professional best to
help you reconstruct your life? And I mean it: have a great day. Good
customers usually get better service. Visa and MasterCard accepted.
J. Zeffer
-----Original Message-----
From: Orthotics and Prosthetics List [mailto:<Email Address Redacted>]On Behalf
Of Joe Carideo
Sent: Friday, October 13, 2000 8:37 PM
To: <Email Address Redacted>
Subject: Paralympic Coverage and Symantics!
Not sure this went through the first time so here it is again.
Even when trying to inform folks and do something nice, people have an
overwhelming tendancy to find things wrong! Thank you so much for the lesson
in symantics.
From this day forward, shall I treat all who walk through my doors as
customers purchasing an item? Shall I demand payment in full for services
rendered prior to them leaving my office or impose a mechanic's lien? Should
I expect them to come in with prescription in hand or can I sell them
whatever they want? If I did, I imagine I would be hearing from the law firm
of Dewey, Screwem, and Howe real fast!
This is not a soda shoppe or a hardware store, this is an office where
people come in for help and expect services to be performed in a caring
professional manner. I absolutely consider all who come in my office as
people first, NOT CUSTOMERS! As a healthcare provider, I administer the care
and concern my PATIENTS deserve and expect. I have done so for over 33 years
and I imagine will continue for hopefully a long time.
I'm spelling things wrong - so it's time to stop writing!
Nufsed,
Joseph F. Carideo, CP, LP, FAAOP
-----Original Message-----
From: Kimberley Barreda
To: Joe Carideo
Sent: 10/9/00 6:04 PM
Subject: Re: Paralympic Coverage
Hello
FYI
Amputees are never patients of prosthetists.
We are your customers
Have a great day.
********************
To unsubscribe, send a message to: <Email Address Redacted> with
the words UNSUB OANDP-L in the body of the
message.
If you have a problem unsubscribing,or have other
questions, send e-mail to the moderator
Paul E. Prusakowski,CPO at <Email Address Redacted>
OANDP-L is a forum for the discussion of topics
related to Orthotics and Prosthetics.
Public commercial postings are forbidden. Responses to inquiries
should not be sent to the entire oandp-l list.
********************
To unsubscribe, send a message to: <Email Address Redacted> with
the words UNSUB OANDP-L in the body of the
message.
If you have a problem unsubscribing,or have other
questions, send e-mail to the moderator
Paul E. Prusakowski,CPO at <Email Address Redacted>
OANDP-L is a forum for the discussion of topics
related to Orthotics and Prosthetics.
Public commercial postings are forbidden. Responses to inquiries
should not be sent to the entire oandp-l list.
Citation
John A Zeffer, “customers,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 26, 2024, https://library.drfop.org/items/show/215114.
