[Untitled]

george boyer

5/10/1999

Frank, you've got both feet in your mouth trying to say something about
which you are evidently ignorant. You've got to try to understand how
Kimberly is coming on and that it is, indeed, very similar to the way you
yourself would come on if you were 'wearing her shoes' in some situation in
your own life. Kim's anger is rhetorical and real at the same time and as
such reads as legit in dialog here.

As to the reimbursement problems you mention, there are many
inconsistencies there.....and BTW why are you not out front in an effort to
reform the strictures of the insurance world in re prosthetics. Listen, we
all see people walking away from their efforts with substantial cash...not
so??? George B.

Frank DeLucia wrote:

> I sincerely think Ms. Kim Consumer should consider a visit to one of her
> preferred health care providers to have that huge chip on her
> shoulder--do I dare say amputated?? Making a blanket statement which
> condemns everyone involved in prosthetics and orthotics is a bit
> irrational, wouldn't you say?? Not unlike Kim's condemnation of those
> who criticized her website without having exposed themselves to it....
>
> As far as the statement regarding the practitioners' supposed self
> interest in getting more money for ourselves at your expense--pardon
> me while I let out a resounding heap of laughter. You obviously are
> another totally misinformed consumer who really hasn't got a clue
> about the struggle that occurs on a daily basis in O & P labs to try to
> obtain even moderate, never mind extravagant or even reasonable,
> compensation for the work we do. I take offense to your remarks and am
> sorry for the obvious hostility you are carrying around. It may be that
> your attitude is making it extremely difficult for someone to work with
> you to provide you with the quality and care you not only desire but
> deserve as a paying consumer.