Humana
Paula Pivko
Description
Collection
Title:
Humana
Creator:
Paula Pivko
Date:
9/24/2018
Text:
Does anyone in Florida or Region C have a problem with being inundated with requests from Humana for follow up medical records? We are getting an overwhelming amount of requests for medical records; it's nearly every patient we've seen back in 2017. We have asked for their policy on the amount of records that can be requested and the time frame we have to respond. We can get no response from anyone after many phone calls. They've also sent requests for repayments due to lack of information that is obviously on paperwork we do send to them. Our billing person is taking valuable time away in fighting and phone calls with these people plus getting copies sent over to them. If anyone can provide insight into how they handled this I would greatly appreciate it. Thank you very much, Paula Martinek, LPO, Coastal Orthopedics.
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This communication may contain information that is legally protected from unauthorized disclosure. If you are not the intended recipient, please note that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this message in error, you should notify the sender immediately by telephone or by return e-mail and delete the message. Thank you.
________________________________
Citation
Paula Pivko, “Humana,” Digital Resource Foundation for Orthotics and Prosthetics, accessed November 26, 2024, https://library.drfop.org/items/show/209143.
